Support

If you run into trouble with writing, syncing or your account, email us with the details.

Contact Ficaryn

We check and reply to email on weekdays

FAQ

How do I delete my account and books?Account & data

In the app, go to Settings → Delete Account. Export a backup of your work first; after you confirm, your account, cloud books and on-device data are all erased and cannot be recovered.

Where is my work stored? What does the AI read?Work & AI

Your book is stored on your device first, so you can write offline. After you sign in, it can sync to your other devices. When you use AI writing or checking, the content needed for that task is sent to the model provider; see the privacy policy for the details.

How do I report a problem or inappropriate generated content?Reports

Choose “Report an issue or content” in the app’s settings, or email us. Tell us what happened, and attach relevant screenshots if you can, to help us investigate.

Which devices does Ficaryn support?Devices & languages

Ficaryn runs on iOS and Android phones, with an English, Simplified Chinese or Traditional Chinese interface. You can write books in any of the three languages.

Can I publish my book on Amazon KDP or Royal Road?Publishing

Yes. Your book is yours and you can export it any time, but both platforms ask you to disclose AI use. On Amazon KDP, declare chapters the AI wrote as “AI-generated” when you publish; text you wrote yourself and only edited with AI counts as “AI-assisted” and does not need declaring. On Royal Road, give the story the AI-Generated or AI-Assisted tag that fits. Check each platform’s current rules before you publish.

How do I get my books back on a new phone?Sync

Sign in with the same account and stay online; your synced books and notes will download to the new device. The first sync depends on your connection and the size of your books.

Your book and data

You can write offline, sync after signing in, and export a backup before deleting your account.